How We Word Our Legal Terms
Every rule here exists because money and data move through your account, and both need a trail you can follow. When you fund your wallet with bKash, Nagad or Rocket, the transfer carries a reference ID. Our terms explain how that reference links to your account,
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how long we keep it, and what we do when a payment arrives from a number registered in someone else's name. A mobile wallet transfer is never anonymous to us. Access is jurisdiction-dependent, and we do not pretend otherwise. Whether you can open an account, which
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game categories you see in your lobby — cricket markets, live tables or slots — and what verification we ask for all depend on the law where you live and on the eligible regions we serve. If Bangladesh rules change, the published version here is what
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applies to your account from that date. Identity checks land before play, not after. We ask you to confirm that the name on your bKash, Nagad or Rocket wallet matches the name you registered with, because a mismatch is the commonest reason a withdrawal gets held.
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Fix it early by writing to support with your account number and the wallet number you used. The dull parts are written plainly too: how you raise a dispute over a settled bet, what evidence we ask for, the fact that outcomes sit with the provider's
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random number generator and RTP is shown only where the game or provider exposes it, and which consumer rules apply. Where we cannot be certain, we say so rather than write a promise we may not keep.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.